Privacy policy

This privacy statement applies to all MIORAÉ services. We respect the privacy of all users of our website and ensure that the personal information you provide is treated confidentially.

1. Responsible
MIORAÉ is responsible for the processing of personal data as described in this privacy statement.

Contact details:
MIORAÉ
Email address: info@miorae.nl
Website: https://miorae.nl

2. Personal data that we process
MIORAÉ processes your personal data because you use our services and/or because you provide them to us yourself.

We may process the following personal data:
– First and last name
– Gender (if provided)
– Address details
– Phone number
– Email address
– IP address
– Data about your activities on our website
– Internet browser and device type
– Bank account number and payment details

3. Purposes of the processing
MIORAÉ processes your personal data for the following purposes:
- Processing your order and payment
-Shipping our products
– To contact you if necessary
- Answering questions or complaints
– Improving our website and services
– Compliance with legal obligations (such as tax legislation)
– Analyzing behavior on the website to improve the user experience

4. Legal basis
We process personal data solely on the basis of one or more of the following grounds:
- Execution of an agreement
– Legal obligation
– Consent of the data subject
– Legitimate interest

5. Retention periods
MIORAÉ does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected, unless we are legally obliged to retain data for a longer period (such as tax data).

6. Sharing personal data with third parties
MIORAÉ does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

We use third parties, such as:
– Payment providers
– Shipping and fulfillment partners
– IT and hosting services
– Analysis and marketing tools (such as Shopify and possibly Google Analytics)

We conclude processing agreements with these parties to ensure the same level of security and confidentiality.

7. Cookies and similar technologies
MIORAÉ uses functional, analytical and possibly marketing cookies.

Cookies are used to:
– To ensure the website functions properly
- To gain insight into the use of the website
– To optimize our services

You can disable the use of cookies through your browser settings. Please note that the website may not function optimally without cookies.

8. Data outside the EU
It is possible that personal data may be processed outside the European Economic Area (EEA), for example, through the use of Shopify or other third-party tools. In that case, we ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your privacy.

9. Security of personal data
MIORAÉ takes appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, unwanted disclosure and unauthorized modification.

10. Your rights
You have the right to:
- To view your personal data
– To correct your personal data
- Have your personal data deleted
– To object to the processing
– Request data portability
– To withdraw previously given consent

You can submit a request via support@miorae.nl. We will respond as quickly as possible, within 30 days at the latest.

11. Complaints
Do you have a complaint about the processing of your personal data? You have the right to file a complaint with the Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl.

12. Changes
MIORAÉ reserves the right to amend this privacy statement. We recommend consulting this statement regularly.

This privacy statement was last updated on October 10, 2025.